ZHL Rajasthan - Telehealth: Addressing patients complaints in real-time?
Telehealth is a recent development in the medical eco system, it was just some fifty years back that few hospitals around the world started practising or experimenting with telehealth with the aim to reach patients in remote locations. Ziqitza Healthcare , explains that telehealth in recent years has witnessed increased adoption due to rapid development and growth, and witnessed exponential growth during the COVID-19 pandemic outbreak. As per the Centers for Medicare and Medicaid Services (CMS), telemedicine can be described as ‘a service that aims to improve a patient’s health by permitting a two-way, real-time interactive communication between the patient and the physician from two different sites’. Ziqitza , elaborates that although similar in connotations, telehealth and telemedicine must not be used interchangeably. Telehealth technically means usage of telecommunications and information technology for diagnosis, consultation etc from a distance. Ziqitza Healthcare ltd , f